Terms & Conditions

These Terms & Conditions govern your use of the website, services, communications, resources, and digital products provided by Tailored Consulting Group LLC, doing business as Tailored Consulting Group. By using our website, submitting a form, booking a consultation, or using our services, you agree to these Terms.

1. Services

Tailored Consulting Group provides business consulting, customer experience strategy, operational excellence guidance, client experience systems, leadership support, digital resources, and related consulting services.

2. Use of Website

You agree to use this website and our services only for lawful purposes. You agree not to:

• Use the website in a way that violates applicable laws or regulations
• Submit false, misleading, or unauthorized information
• Interfere with website security, functionality, or availability
• Copy, reproduce, or misuse our content, branding, frameworks, or materials without permission
• Use our website or communications for spam, fraud, or unauthorized solicitation

3. Intellectual Property

All content on this website, including text, graphics, logos, service names, resources, frameworks, training materials, digital products, and the H.E.A.R.T. Method™ framework, is owned by or licensed to Tailored Consulting Group unless otherwise stated.

You may not copy, distribute, reproduce, modify, sell, or use our content for commercial purposes without written permission.

4. Consulting and Educational Information

Our content and services are for business consulting, educational, and informational purposes. We do not guarantee specific business, financial, operational, marketing, client experience, or revenue outcomes.

5. Payments and Purchases

If you purchase services, digital products, workshops, consulting sessions, or other offerings, payment terms, project scope, deliverables, refund terms, and timelines may be provided separately through invoices, proposals, agreements, or checkout pages.

6. SMS Terms of Service

By providing your phone number and giving SMS consent through our website form or other approved opt-in method, you agree to receive SMS/text messages from Tailored Consulting Group.

SMS messages may include lead follow-up, appointment reminders, discovery call confirmations, client onboarding, service updates, resources, and marketing communications related to consulting services and digital products.

• Program Name: Tailored Consulting Group SMS Communications
• Message Frequency: Message frequency may vary.
• Fees: Message and data rates may apply.
• Opt-Out: Reply STOP at any time to unsubscribe from SMS messages.
• Help: Reply HELP for assistance or contact [email protected].
• Consent: Consent to receive SMS messages is not a condition of purchase.

After replying STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages unless you opt in again.

7. Email and Phone Communications

When you submit a form or request information, we may contact you by email, phone, or SMS regarding your inquiry, appointment, consultation, onboarding, resources, or service updates.

8. Third-Party Tools and Links

We may use or link to third-party tools, platforms, websites, payment processors, scheduling systems, CRM systems, email platforms, SMS providers, or other services. We are not responsible for third-party content, policies, security, availability, or practices.

9. No Legal, Financial, Tax, or Accounting Advice

Our website and services do not provide legal, financial, tax, accounting, investment, or regulatory advice. You should consult qualified professionals for advice specific to your situation.

10. Limitation of Liability

To the fullest extent permitted by law, Tailored Consulting Group LLC shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of our website, services, resources, communications, or digital products.

11. Indemnification

You agree to indemnify and hold harmless Tailored Consulting Group LLC, its owner, team members, contractors, partners, and affiliates from claims, damages, liabilities, costs, or expenses arising from your use of our website, services, content, or violation of these Terms.

12. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.

13. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict of law principles.

14. Contact Us

Tailored Consulting Group LLC
71 British Ln, Cameron, NC 28326
Phone: 843-619-1081
Email: [email protected]